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Stopping Travel Telephone Solicitations

January 27, 2016
       

Telephone

There are travel companies based in Mexico that are targeting Canadians with scam style telephone harassments. The incidents almost always start with a telephone call that looks like it is coming from the local area, but is actually coming from a call centre in Mexico, which is what makes it a scam to begin with. It is believed that the travel companies making the calls are using computer software to dial random numbers in Canada and play a pre-recorded message. There is no option to opt out of the call list and the companies from Mexico do not adhere to the official Canadian do not call list.

Below is information about two travel companies based in Mexico that have been investigated for making scam style telephone call solicitations to Canada.


Mexico Dream Holidays – www.mexicodreamholidays.com

One of the Mexico based companies that are making automated telephone call solicitations to Canada is called Mexico Dream Holidays ( www.mexicodreamholidays.com ) where the number on the caller ID is faked and the system keeps repeatedly calling.


Travel 4 Less – www.travel4less.com.mx – 1.844.832.7877

This company Travel 4 Less ( www.travel4less.com.mx ) is a Mexico based company behind one of the telephone solicitation scams taking place in Canada where they fake the number on the caller ID and play a recorded message telling you that you won a prize when they call you. It is a scam where they state a popular brand name and in these incidents they are naming “TripAdvisor”. Travel 4 Less is not giving away direct prizes from TripAdvisor and the telephone calls are a scam being made from a travel booking call centre which is reported to be in Mexico. This Travel 4 Less company will not stop calling after being asked multiple times to stop. Even unlisted numbers get called repeatedly twice a day in some situations. The scam is viewed as harassment and a scam by some people being called. After 6 months of trying to make the telephone harassment stop some people are unable to make the telephone calls stop. The company Travel 4 Less refuses to stop harassing people using the telephone system.


There are other travel companies from Mexico and other locations in the world that use very similar marketing tactics. Only two examples companies are listed in this example.

One company that uses an auto dial system but does not fake the number on the caller ID is caribbeanbreakvacations.com which has a similar “Press 1” solicitation message. When they called during one instance the strategy of how to get them to stop calling was implemented. The person being called is already on the Canadian Do Not Call List. The company calling is not adhering to the Canadian Do Not Call list. The promotional manager gave his name and it was Charlie Perez and the company is called Caribbean Break Vacations. After obtaining the company URL and the managers name, the person being called in Canada explained that they wish to have their number removed from the system and not be called anymore. This was on June 29, 2017 around 5:00 pm. After making this request Charlie Perez the Promotional Manager for Caribbean Break Vacations started yelling into the phone and then hung up without allowing the person to respond. This is an example of how this company Caribbean Break Vacations operate. They use an auto dialer to call mass amounts of people some of which are on the Canadian Do Not Call List and then sometimes become unprofessional when the person being called asks them to stop calling.

How To Stop The Telephone Solicitations

In order to stop the telephone solicitations you need to identify the source. In order to identify the source you need to convince the first person that you talk to that you are seriously considering their offer. Once you are passed onto a reservation agent you ask what is their website URL. Then once you know their website URL you can bind the travel company which is probably from Mexico into stop allowing your number in their auto dial system. They key part is to obtain the company URL. Keep asking over and over again for the company URL so you can look at their website and figure out who is calling. Then ask for the persons name. Ask them to spell their last name. Once you obtain this information you have the capacity to make them stop calling you.

Additional Information

Canada Do Not Call List

https://www.lnnte-dncl.gc.ca/index-eng

Expedia Travel Advisory


Category: Travel
Publish Date: January 27, 2016
Posted By: Staff Reporter
Copyright: © Copyright - All Rights Reserved

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